- Acceptance of Terms
- Return Policy
- Payment Options
- Security Policy
- Changes / Updates
Acceptance of Terms
Please read our Policies carefully. All contracts shall be governed by and construed in accordance with New Jersey Law and any dispute between us will be resolved exclusively in the courts of New Jersey. Nothing in these Policies will be deemed to affect your statutory rights.
'By using this site you are agreeing to these terms and conditions'.Top of Page
Your order has been thoroughly inspected and carefully packed, and we hope your family is delighted with our products. However, being realists we know that occasionally returns have to be made. We will gladly accept returns for 60 days after the date on your invoice (Span of 60 days is defined as being from date of customer's invoice to date on return shipping label). If you need to make a return, just follow these few easy steps...
- Merchandise needs to be in its original packaging and in re-sellable condition. Clearance and sale items are final sales.
- An RMA (Return Merchandise Authorization) form must be filled out before sending your return back to us. Click Here to get the form. If you have any questions, don't hesitate to email or call us.
- Items returned without an RMA number will be discarded, or gratefully taken home and played with by an employee and will not receive a refund. Pack the items and the paperwork in a sturdy shipping box; not an envelope. Items which arrive here damaged will not receive a refund, so pack your return carefully.
- Ship the item within 60 days of the date of invoice to the address below. Please allow up to 6 weeks for processing your return.
Errors and Defects:
In the unlikely event that we've made an error with your order or a product is defective, please call us immediately at 732-363-4009 or email us at firstname.lastname@example.org so that we can make it right! In cases of defective merchandise, we may have a replacement shipped direct from the manufacturer, so it's important that you contact us first before returning it.
Please inspect every shipment upon receipt. If your merchandise arrives damaged, immediately notify us before returning it or contacting UPS. All parcels are insured, so keep all original packaging and shipping boxes in case an inspection is required. Arrangements can then be made to send a replacement item. All damage claims must be made within 3 days of receiving the package. Any claim made after 3 days may be out of our control, so please inspect your shipment immediately upon delivery.
Important Notes About Returns & Exchanges:
We regret we cannot refund delivery charges for returns or exchanges. The customer is responsible for any additional shipping charges associated with an exchange. If merchandise is returned in "as-new" condition within 60 days of purchase, a credit (minus what you paid for shipping) will be issued to the original credit card used for purchasing the item(s) or you can choose to receive a store credit. If merchandise is opened and/or unable to be resold, we will not be able to issue a refund. All returns & exchanges MUST include a valid RMA (Return Merchandise Authorization) number.Top of Page
We use UPS for shipping, and have three delivery service options to choose from:
Standard5-7 business days, excluding holidays
2nd Day Air2 business days after order ships, excluding holidays
Next Day Air
1 business day after order ships, excluding holidays
Orders placed on Friday (after 12 p.m. EST), Saturday, or Sunday, will be shipped on Monday except on Holidays. No orders will be shipped or received on Holidays. Orders placed on Holidays will be processed the following Business Day.
For Two and Next Business Day services, order must be placed by 12 pm, EST to ensure on time delivery. The shipment will arrive by the end of the business day. Next Day Orders placed on Friday will not be delivered until the following Monday.
Special Note regarding APO, FPO, PO Boxes:
- UPS cannot deliver to APO, FPO, PO Boxes or anywhere outside the continental United States.
- APO, FPO, PO Boxes are shipped via USPS Parcel Post. Please select Standard Shipping and allow 9 to 15 days to PO Boxes, and up to 45 days to APO and FPO. Standard Shipping rates apply. Delivery arrival date is not guaranteed.
Special Note regarding rural areas:
- In rural areas, UPS Two and Next Business Day Service may not be available. In such cases, please allow an additional 3-4 business days for delivery. Delivery arrival date is not guaranteed.
- Contact Customer Service at 732-363-4009 if you need to confirm availability of UPS Two and Next Business Day delivery in your area.
We cannot currently accept International orders via our website. Call 732-363-4009 to place an International Order.
International orders require additional time to fulfill deliveries. Shipping charges are based on the weight of the item(s) shipped to the country of destination. Shipping charge calculations are provided at the time you’re ordered is placed.
DUTIES, CUSTOMS AND VAT
International orders are subject to Duties, Customs and Value Added Taxes. These charges must be paid upon receipt of your order, and are your sole responsibility. Be sure to verify the additional cost you may incur with the authorities of the country the order is being shipped to.
TAX POLICIES (WHERE WE COLLECT SALES TAX)
toysforthought.com collects sales tax in the state of New JerseyTop of Page
We accept most major credit and debit cards these include Visa, MasterCard, Discover, American Express and Pay pal.
We will require cardholder's full details including name, address and telephone number as registered with the bank. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorization of your credit card has been properly received.
You must be at least 18 years of age to purchase on-line products. The prices quoted on this website are valid for internet sales only.Top of Page
NitroSell ecommerce hosts this Web Site, Toysforthought.com administers the Web Site's content, postings and provides fulfillment of orders.
What are cookies and how do we use them?
We will use personal data for our own marketing purposes, including market research and to keep you up to date with any offers or information regarding our store.
The type of information that we will collect will include:
- Your title and name
- Known address
- Contact telephone numbers
- E-mail address
We do not disclose customers’ information to third parties. We do not share, sell or rent to others, any personal information that you provide to us through this Web Site.Top of Page
What We Do With Your Credit Card?
We validate (but do not charge) your card when you first place your order with us. This helps us process your order more quickly because we can catch typos and you can correct them right away.
We charge your card only when we actually ship your products out to you.
All your credit card information is transmitted encrypted, and kept encrypted and password protected. It is not accessible from the Internet or web in any way.
How We Ensure Your Credit Card Security?
Our site uses SSL (Secure Sockets Layer) to ensure that your personal and sensitive data -- credit card number, name, address, and so on -- is transmitted securely, every time. In addition, we use internal security measures to further increase your data security.
When we ask for your credit card number or other personal information we transfer that information from your computer to ours via Secure Sockets Layer (SSL). SSL encrypts your data before it is transmited. If someone "listens in" on the wire, they'll only get encrypted information.Top of page
Changes / Updates
Toyforthought.com reserves the right to change the Terms of its Policies at any time. We will post any changes here and your continued use of our site indicates you consent to the Policies posted. Unless stated otherwise, our current Policies apply to all information that we have about you and your account.Top of page